Effective Date: 01.06.2025 Company Name: Metal Fencing London Website: https://www.metalfencinglondon.co.uk

At https://www.metalfencinglondon.co.uk, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

1. Information We Collect We may collect the following types of information: • Personal Identification Information: Name, email address, phone number, and postal address when you submit an enquiry, place an order, or sign up for our services. • Technical Information: IP address, browser type, operating system, and browsing behaviour through cookies and analytics tools. • Payment Information: Collected securely through third-party payment processors. We do not store credit/debit card details on our servers.

2. How We Use Your Information We use your information to: • Respond to your enquiries and provide customer support • Process and deliver your orders • Send updates, quotes, or service-related communications • Improve our website, services, and customer experience • Comply with legal obligations We do not sell or share your personal data with third parties for marketing purposes.

3. Cookies Our website uses cookies to enhance your browsing experience. Cookies help us understand user behaviour, remember preferences, and improve performance. You can manage or disable cookies in your browser settings.

4. Data Security We implement appropriate technical and organisational measures to protect your data. Your information is stored securely and only accessible to authorised personnel.

5. Your Rights Under UK GDPR, you have the right to: • Access the personal data we hold about you • Request correction or deletion of your data • Withdraw consent at any time • Object to data processing • File a complaint with the Information Commissioner’s Office (ICO) To exercise any of these rights, please contact us at the details below.

6. Third-Party Links Our website may include links to third-party websites. We are not responsible for their privacy practices and encourage you to read their policies separately.

7. Updates to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

8. Contact Us If you have questions about this policy or your personal data, contact us: Email: office@metalfencinglondon.co.uk Phone: 01474 643 019 Address: 1 The Drove Way, Istead Rise, London, DA13 9JY